OBJECT

This text represents a distance contract whose purpose is to clarify the rights and obligations of the parties in the context of marketing products from the present-supply.com brand.

PRODUCTS

All products in the catalog are marketed while stocks last.

The present-supply.com platform reserves the right to withdraw an item from the catalog without prior notice, and cannot under any circumstances be held liable to compensate or cancel an order due to the impossibility of using the purchased product for a reason of incompatibility with equipment already owned by the buyer.

PLACING AN ORDER

After finding the product(s) you are interested in, click on the "order" button; the product is then added to your order form.

You can modify your order form at any time and return to the catalog by clicking "continue shopping."

When you have finished your shopping, validate your order by clicking the "pay" order button.

In case of an error on your part when entering your order, we advise you to send us an cancellation request by email within 24 hours; After the order is canceled by present-supply.com, you can order again.

PRICE

Prices are indicated in Moroccan Dirhams and take into account any reductions granted by present-supply.com on the day of the order. The indicated prices are guaranteed within the limits of available stocks, except for significant changes in charges, and except for typographical errors or omissions.

The indicated prices do not include delivery costs, which will be invoiced separately and will be specified to the CLIENT during the final validation of their order.

present-supply.com reserves the right to modify its prices at any time, but items will be invoiced based on the rates in force at the time of order registration, subject to the availability of said items.

If a validated order contains one or more erroneous elements (price, description, photo, etc.), present-supply.com reserves the right to cancel it and to proceed with the refund of the order at its sole discretion, without the customer being able to dispute the chosen solution or hold present-supply.com liable to claim compensation for the damage suffered.

ORDER EXECUTION

The order will be executed at the latest within 3 working days from the day after the Client placed their order.

In case of unavailability of the ordered Product, the Client will be informed as soon as possible and will have the option to cancel their order.

DELIVERY

Delivery is not provided by present-supply.com; the customer will collect their merchandise at the delivery address indicated on their order form.

Products are delivered to the address indicated by the Client on the Order Form.

The Client is required to check the packaging of the goods upon delivery and to report any damage due to the carrier on the delivery note as well as to the present-supply.com platform within one day.

The Client can, upon request, have an invoice sent to the delivery address by validating the option provided for this purpose on the Order Form.

HOW MUCH DOES DELIVERY COST?

Delivery costs are free for all our products and in all regions of Morocco.

WHAT ARE THE DELIVERY TIMES?

Your order is shipped within 48 hours, subject to stock availability.

Payment is due upon delivery.

Any delays shall not give rise to damages, order cancellation, or refusal to accept delivery.

PAYMENT METHOD

To pay for your order, present-supply.com offers cash on delivery.

DATA CONFIDENTIALITY

The information requested from you is necessary for processing your order and is treated confidentially.

You have a right to rectification regarding your data.

You may receive advertisements from present-supply.com unless you have stipulated that you refuse the use of your personal data for these purposes.

RIGHT OF WITHDRAWAL AND RETURN

From the date of delivery of your order, you have a period of 48 hours to exercise your right of withdrawal and be fully reimbursed.

The return costs of the goods remain at your expense.

However, only goods returned in perfect resale condition, complete, and in their original packaging can be reimbursed.

Please note that exchange fees throughout Morocco are free.

REFUND

Please note that we refund your orders in case of dissatisfaction. For this, we send the delivery person to collect and check the merchandise and refund you the amount of the order minus delivery and travel costs, which are as follows.

FORCE MAJEURE

present-supply.com is bound to fulfill its obligations only insofar as no event of force majeure hinders them.